Privacy Policy

Who we are

This website is operated under the Vital Seed brand by Maria Gabriela Zapata, doing business as Gabby’s Artisanal, in Citrus Heights, California, United States.

Vital Seed offers botanical skincare-related products, natural glycerin soap bases, soaps, personalized creations and selected supplies for makers.

Our website address is vitalseednatural.com.

Information we collect

Depending on how you interact with Vital Seed, we may collect information that you voluntarily provide to us, including:

• Your name.
• Email address.
• Telephone or WhatsApp number.
• Billing and shipping information.
• Order and transaction information.
• Information you provide when requesting a personalized product or quotation.
• Messages, questions and other communications you send to us.

Our website may also automatically receive certain technical information when you visit, such as your IP address, browser type, device information, operating system, pages visited, referring pages and general website interaction data.

How we collect information

We may collect information directly from you when you place an order, complete a form, request information, contact us by email or WhatsApp, request a personalized product, or otherwise communicate with Vital Seed.

Certain technical information may also be collected automatically through cookies and similar technologies used by our website and service providers.

How we use your information

We may use the information we collect to:

• Process, prepare and fulfill orders.
• Arrange shipping and delivery.
• Respond to questions and customer service requests.
• Prepare quotations for personalized products.
• Communicate with you about your order or inquiry.
• Operate, maintain and improve our website.
• Protect our website, customers and business against misuse, fraud or security threats.
• Maintain business and transaction records.
• Comply with applicable legal, tax and regulatory obligations.

If Vital Seed introduces optional marketing communications, we may also use contact information for those communications where permitted by applicable law and subject to any required consent or opt-out rights.

Payments and orders

When online purchasing is available, information necessary to process an order may be handled by third-party payment processors and other service providers that support the transaction.

Vital Seed does not intend to directly store complete payment card details when payment information is processed through an authorized third-party payment provider. The payment provider’s handling of your information is governed by its own privacy and security practices.

How information may be shared

We may disclose information when reasonably necessary to businesses that provide services on our behalf, such as:

• Website hosting and technical service providers.
• E-commerce and website platform providers.
• Payment processors.
• Shipping and delivery providers.
• Email and communications providers.
• Security, fraud prevention and website maintenance providers.
• Professional advisers or authorities when legally required.

These providers may receive information only as necessary to perform the services for which they are engaged, subject to their own applicable privacy obligations and policies.

Vital Seed does not sell customer personal information for monetary compensation.

Cookies and online tracking

Our website may use cookies and similar technologies that help the website function, remember preferences, maintain shopping features, support security and understand how visitors interact with the site.

Some cookies may be placed by third-party services integrated with the website. Depending on the services enabled on the site, those third parties may collect technical or usage information in accordance with their own privacy policies.

Browser settings generally allow you to block or delete cookies. Disabling certain cookies may affect the functionality of the website, including shopping or account-related features.

Some browsers provide “Do Not Track” signals or other privacy preference mechanisms. Because there is not a single universally adopted standard for all such browser signals, the website may not respond to every Do Not Track signal in the same manner. Where applicable law requires recognition of a particular privacy preference mechanism, we intend to honor that requirement.

How long we keep information

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including completing transactions, providing customer support, maintaining appropriate business and tax records, resolving disputes, protecting against fraud and complying with applicable legal obligations.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

Your privacy choices

You may contact Vital Seed to ask about personal information that you have provided to us, request that inaccurate information be corrected, or request deletion where appropriate.

Certain information may need to be retained when required for legitimate transaction records, tax obligations, fraud prevention, dispute resolution or other legal requirements.

Additional privacy rights may apply depending on your place of residence and whether particular privacy laws apply to Vital Seed. We will process applicable privacy requests in accordance with applicable law.

Requests may be submitted to ventas@vitalseednatural.com .

Information security

We take reasonable administrative and technical measures intended to protect personal information against unauthorized access, loss, misuse or alteration.

However, no website, electronic transmission or data storage system can be guaranteed to be completely secure. You should use reasonable care when transmitting information online.

Children and minors

Vital Seed’s products and purchasing services are intended for adults. You must be at least 18 years old to make purchases through our website.

We do not knowingly seek to collect personal information from children for the purpose of selling products to them. If you believe a minor has provided personal information to us inappropriately, please contact us so that we can review the matter.

Third-party websites and services

Our website may contain links to third-party websites or use third-party services. Vital Seed is not responsible for the privacy practices, security or content of websites and services that we do not control.

We encourage you to review the privacy policies of third-party services before providing personal information to them.

Changes to this Privacy Policy

We may update this Privacy Policy as our website, services, technologies or legal obligations change.

When material changes are made, the revised policy will be posted on this page and the “Last updated” date will be changed. Where appropriate or required by law, additional notice may also be provided.

We encourage visitors to review this page periodically to stay informed about our privacy practices.

Contact us

If you have questions about this Privacy Policy or would like to submit a privacy-related request, please contact Vital Seed.